FAQ
Frequently Asked Questions (FAQ)
At Mundial Club, we specialize in authentic retro soccer jerseys — delivering quality products, reliable UK shipping, and dedicated customer support.
🛒 Orders & Payments
Q: What payment methods do you accept?
A: We currently accept PayPal only. You can pay securely using your PayPal account or via PayPal’s card checkout option.
Q: Can I change or cancel my order after placing it?
A: If your order has not yet been dispatched, we may be able to amend or cancel it. Please contact us as soon as possible at support@mundialclub.co.uk.
🚚 Shipping
Q: Where do you ship?
A: We currently ship within the United Kingdom only.
Q: What shipping service do you use?
A: All orders are shipped via Royal Mail, with delivery typically taking 2–4 business days.
Q: What is your order cut-off time?
A: Orders placed before 2:00 PM GMT are processed within 1–2 business days (Monday–Friday).
↩️ Returns & Exchanges
Q: Do you accept returns?
A: Yes, we accept returns within 30 days of delivery for both defective and non-defective items.
Q: How do I start a return?
A: Please email support@mundialclub.co.uk to request a free Royal Mail return label.
Q: Do you charge restocking fees?
A: No — we never charge restocking fees.
Q: Can I exchange my item?
A: Yes, we offer exchanges for sizing issues or product defects.
👕 Products
Q: Are your jerseys authentic?
A: Absolutely. All our jerseys are genuine retro soccer shirts.
Q: What collections do you offer?
A: Our collections include:
- New Arrivals
- Long Sleeve Jerseys
- Short Sleeve Jerseys
📩 Contact Us
📧 Email: support@mundialclub.co.uk
📞 Phone: +44 7965 630881
📍 Address: 12 Kersiebank Ave, Grangemouth, FK3 9EL, United Kingdom
🕒 Opening Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)