At Mundial Club, we want you to shop with confidence. If for any reason you are not satisfied with your purchase, we offer a clear, fair, and transparent return and refund process.

This policy applies to all orders shipped within the United Kingdom.

1. 30-Day Return Window

·        You may return items within 30 days of receiving your order.

·        Items must be unused, unworn, in original packaging, and with all tags attached.

·        Proof of purchase (order confirmation or receipt) is required.

·        Customized or personalized items cannot be returned unless faulty or incorrect.

2. Free Return Shipping

·        All approved returns within the UK include free return shipping.

·        Once approved, we will email you a Royal Mail prepaid label with instructions.

3. Damaged, Defective, or Incorrect Items

·        If your order arrives damaged, defective, or incorrect, please contact us immediately.

·        We will provide a replacement or full refund at no extra cost.

4. Exchanges

We accept exchanges for:

·        Different sizes

·        Replacement of defective or damaged products

Exchanges are processed once the original item has been returned and inspected.

5. Restocking Fees

·        No restocking fees apply.

6. Refunds

·        Once your return is received and inspected, we will confirm approval.

·        Approved refunds are issued to your original payment method (PayPal) within 7 business days.

·        Processing times may vary depending on your payment provider.

7. Discounts

·        Discounts must be applied at checkout.

·        We cannot refund or apply unused discount codes after an order is completed.

8. How to Request a Return or Exchange

To begin the return or exchange process, please contact our support team:

📧 Email: support@mundialclub.co.uk
📞 Phone: +44 7965 630881
📍 Address: 12 Kersiebank Ave, Grangemouth, FK3 9EL, United Kingdom

We will provide your free return label and instructions within 24 hours on business days.